Privacy Policy

Thank you for visiting 7 Step Solutions (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website (“the Site”).

By using the Site, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Site.

1. Information we collect

a) Information you provide directly

  • Name, email address, phone number, and postal address (for example, when you contact us or sign up for updates)

  • Any other information or content you submit (e.g. via forms, comments, or messages)

b) Automatically collected / technical information

  • IP address

  • Browser type and version

  • Operating system

  • Referring URL (the page you came from)

  • Pages visited, date, time, and duration of visits

  • Device identifiers, cookies, and similar tracking technologies

c) Third-party and publicly available information

  • If you log in or link via a third-party service (e.g. social media), we may receive limited information from that service

  • Publicly available information such as social media profiles

2. How we use your information

We may use your information to:

  • Provide, operate, and improve the Site

  • Respond to your enquiries or support requests

  • Send updates, marketing messages, or promotional materials (if you have opted in)

  • Personalise your experience

  • Analyse trends and improve our services

  • Detect, prevent, and address security or technical issues

  • Comply with legal obligations

We will only send marketing communications if you have opted in, and you can opt out at any time (see “Your rights” below).

3. Cookies and tracking technologies

We use cookies and similar technologies to:

  • Recognise you when you return

  • Remember your preferences

  • Collect analytics on Site usage

You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect how the Site functions.

4. Sharing your information

We may share your information:

  • With trusted service providers who help us operate the Site (e.g. web hosting, analytics, email services)

  • To comply with laws or respond to lawful requests

  • To protect our rights, property, or safety, or that of others

  • As part of a business transfer (e.g. merger or sale of assets)

  • With your explicit consent

We do not sell personal information to third parties.

5. International data transfers

As our Site may be accessible worldwide, your data may be transferred outside the UK or European Economic Area (EEA). Where this occurs, we will ensure suitable safeguards are in place, such as standard contractual clauses approved by data protection authorities.

6. Data retention

We keep personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. After that, we securely delete or anonymise the information.

7. Your rights

Under data protection law, you may have the right to:

  • Access your data (request a copy)

  • Correct or update inaccurate information

  • Request erasure of your data (“right to be forgotten”)

  • Restrict or object to how we process your data

  • Request your data in a portable format

  • Withdraw consent at any time (where processing is based on consent)

You can opt out of marketing messages by using the unsubscribe link in our emails or by contacting us directly. We will respond to all valid requests within legal timeframes.

8. Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no online system is entirely secure, and we cannot guarantee absolute security.

9. Children’s privacy

Our Site is not intended for children under 13 (or as otherwise defined by local law). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can remove it.

10. Updates to this Policy

We may update this Privacy Policy from time to time. When changes occur, we will update the “Last updated” date above. Please review this page periodically to stay informed.

11. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us.